FAQ

Welcome to Football Shirt Kit's FAQ page. Here, you'll find answers to some of the most common questions about our exclusive football shirts, services, and policies. If you have any additional questions or need further assistance, please feel free to contact us.

What types of products does Football Shirt Kit offer?

At Football Shirt Kit, we specialize in offering rare and unique football shirts that you won’t find anywhere else. Our collection features limited-edition jerseys from clubs all over the world, perfect for both dedicated football fans and collectors.

What are your shipping rates?

We offer FREE SHIPPING to the UK!

How long does it take to receive my order?

Processing Time: Orders are typically processed within 1 to 3 business days (Monday to Friday).

Delivery Time: After processing, delivery usually takes 7 to 11 business days depending on your location. Please note that delivery times may vary based on customs or local postal services.

Do you offer expedited shipping?

At this time, we offer free standard shipping worldwide. Expedited shipping is currently not available, but rest assured, we process all orders as efficiently as possible.

Can I track my order?

Yes! Once your order has shipped, we will send you an email with your tracking number. You can use this number to track your package on our website: Click here to get to our tracking page.

What is your return policy?

You can return any item purchased from Football Shirt Kit within 30 days of receipt, provided it is unused, in its original condition, and in the original packaging. For more details on eligibility and instructions, please see our Return and Refund Policy.

How can I initiate a return or request a refund?

To initiate a return or request a refund, please contact our Customer Service team at gabriel@footballshirtkit.com. Be sure to include your order number and reason for the return, and our team will assist you with the process.

What should I do if I receive a damaged or defective item?

If you receive a damaged or defective product, contact Football Shirt Kit Customer Service immediately at gabriel@footballshirtkit.com. We will arrange for a replacement or refund and cover return shipping costs if the issue is due to a defect or error on our part.

How can I contact Football Shirt Kit for further assistance?

You can reach our customer service team at:

DBA: Football Shirt Kit

Contact Form: here

Phone: +44 7459 957160

Email: gabriel@footballshirtkit.com

Address: 159 Horn Lane, London, England, W3 6PH

Customer Service Hours: 09:00 AM to 05:00 PM GMT (Monday to Friday)

We are dedicated to providing fast and helpful support to all inquiries.